Shipping policy

At Nurella, we are committed to delivering your order safely and on time across Pakistan.

📦 Delivery Coverage

We currently deliver all over Pakistan.

⏱️ Delivery Time

  • Orders are delivered within 1 to 5 business days, depending on your city and location.

  • Major cities usually receive orders faster, while remote areas may take slightly longer.

🚚 Order Processing

  • All orders are processed within 24 hours after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

💰 Shipping Charges

  • Shipping charges (if any) are clearly mentioned at checkout before placing your order.

  • Any free delivery offers will be displayed on the product or checkout page.

📍 Address Accuracy

Please ensure that your complete and correct delivery address is provided at the time of ordering. Nurella is not responsible for delays caused by incomplete or incorrect addresses.

❗ Delays

While we strive to deliver within the promised time, delays may occur due to:

  • Weather conditions

  • Courier service issues

  • Unforeseen circumstances

In such cases, our support team will assist you.

📞 Need Help?

If you have any questions regarding shipping or your order, feel free to contact our customer support team.